Booking Policy
WHEN BOOKING YOU HAVE AGREED THAT YOU HAVE FULLY READ THE INFORMATION AND YOU HAVE AGREED TO THE TERMS PROVIDED BELOW:
I AM NOT RESPONSIBLE FOR ANY IRRITATION OR ALLERGIC REACTIONS THAT MAY OCCUR FROM PRODUCTS OR HAIR THAT MAY BE USED AT THE TIME OF SERVICE .
LATE/CANCELLATION POLICY:
Please arrive on time for your appointment as there may be additional appointments following yours. I will allow a 15-minute grace period at no cost. Any time after the grace period, a $30 late fee will be applied, or a cancellation may also occur at the stylist’s discretion. If a cancellation occurs at the stylist’s discretion, the stylist will provide the option of rescheduling, but the client must pay a $30 rescheduling fee. Please note that this fee does NOT go towards the balance of the rescheduled appointment.
If you need to cancel, please notify me at least 24 hours in advance.
Failure to notify of cancellation of at least 24 hours in advance, you will be required to pay 50% of your booked service. Failure to pay, you will NOT be able to book future appointments.
No call No-shows will NOT be permitted to book in the future.
Please No additional guests as I can only accommodate the client that is being serviced.
CONSULTATIONS:
If you are interested in starting your loc journey, please book a consultation.
If you are traveling more than 1.5 hours away. Please reach out to me to schedule a virtual consultation
In preparation for the consultation, please come with your hair washed in its natural state.
FILMING/PHOTOGRAPHY:
I generally film most of my appointments for content. I do not typically show my clients’ face, but it is possible depending on the style.
PREFERRED METHOD OF PAYMENT
Cash (please provide exact amount as change may NOT be available)
Zelle: hairtherapy10@gmail.com
Tap to pay 4% fee
REFUND POLICY
Deposits are non-refundable unless stated otherwise. Deposits can be transferrable in the event of the client requesting to reschedule after adhering to the cancellation policy. YOU ARE ONLY ALLOWED ONE RESCHEDULE WITH INITIAL DEPOSIT.
ABSOLUTELY NO services will be refunded. Please notify me if you are dissatisfied with my services prior to you leaving your appointment so I can try to resolve the issue.